هذا برنامج مصمم لتمكين المشاركين من تطوير استراتيجيات فعالة للتفاعل مع العملاء في السوق الحديثة المتنافسة. يهدف البرنامج إلى تزويد المشاركين بالمهارات والأدوات اللازمة لفهم احتياجات العملاء، وبناء علاقات تفاعلية قوية، وتقديم خدمات عالية الجودة.
organizations, government agencies, local & multinationals companies in Malaysia. Conducting various ESQ leadership and character
Years of experience in project management as commissioning engineer, commissioning manager and commissioning coordinator
Dr Zainol has been a training facilitator and management consultant to various organizations and business establishments in Malaysia and the region since 1990.
Her career in those industries has taken her to experience countries like USA, Europe, UK and the Asia Pacific.
Collective bargaining; payment systems; minimum wages; impact of legislative change; trade union recognition; employment contracts; arbitration
Mohd Jailani bin Mohd Nor graduated with honours degree in Mechanical Engineering from the Oklahoma State University, USA in 1984.